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Returns & Exchanges

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SWIM20 Sale Terms

If SWIM20 is used on your order, your order is only eligible for an exchange or return for store credit with the exception of final sale items which can never be sent back.

FINAL SALE = No Exchange or Return

Final sale means an item can not be exchanged or returned for store credit or a refund to your original payment method.

Return From The USA

Click here for our full return policy for purchases made in the USA!

Exchange From The USA

Click here for our full exchange policy for purchases made in the USA!

Return From Outside The USA

Click here for our full return policy for purchases made outside the USA!

Exchange From Outside The USA

We do not offer exchanges from outside the USA - so sorry!

Do Not Combine Returns/Exchanges Using One Return Shipping Label

You may not receive your refund if you use one return label to send back items from multiple orders or return requests. Click for more info!

Return Portal Says Order Not Found

Please make sure you are on the correct website! Click here for the links.

Faulty, Damaged, or Incorrect Items

We are so sorry! Please click here for next steps.

Purchases Made at Retail Stores

Purchases made at retail stores must be returned through those stores.