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Returns & Exchanges

Return From The USA

Purchased in the USA and want to make a return? πŸ› Click here for our full return policy!

Exchange From The USA

Purchased in the USA and want to make an exchange? πŸ› Click here for our full exchange policy!

FINAL SALE = No Exchange or Return

Pieces marked as "Final Sale" want to find their forever home and are not eligible for return or exchange. πŸ’• Click for more info..!

Instant Exchanges + Instant Refunds

We know you want your exchange pieces and refunds fast! So we are pleased to share that we now offer INSTANT Exchanges and INSTANT Refunds!⚑ Click for more info..!

Gift Receipts

Found the perfect Kulani gift for someone special and want to give them a gift receipt just in case? πŸ‘™πŸŽ You can create a gift receipt for them! Click for more info..!

Gift Exchange or Return

Received a Kulani gift but want to exchange for something even MORE perfect? πŸ‘™ You can request a gift return or exchange! 🎁 Click for more info..!

Bundle Returns (Please Don't!)

🚨 PSA: Returns from multiple orders cannot be sent back in one return package! πŸ“¦ Click for more info..!

Purchases Made at Retail Stores

We love that you’ve shopped Kulani at one of our amazing retailers! πŸ₯° Purchases made at retail stores must be returned through those stores.πŸ›οΈ Click for more info..!

Faulty or Incorrect Items

While we hope this never happens, if you do receive an incorrect or faulty item, please contact us and we will help you!! πŸ’” Click for more info..!

Return Portal Says Order Not Found

We're sorry to hear that you're having trouble starting your return! πŸ’™ Click for links and more info..!