Still need help? Email our Customer Care team and we will reply within 24 hours.

Kulani Kinis

<p dir="ltr" id="isPasted" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span id="isPasted" style="font-size: 12px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">While we hope this never happens, if you do refuse the delivery of your order please note the costs of shipping your order, shipping your order back to us, and any duties/taxes paid on your behalf will be deducted from your refund! Your refund will be processed when your package is received and inspected by our amazing returns girlies at our HQ in Sydney, Australia! </span></p>

While we hope this never happens.. 💔 if you do refuse the delivery click here for more info..!

Refusing a Delivery

Shipping

Ordering A Different Size Top and Bottom

Discount Codes

Store Credit and Gift Cards

Out of Stock Items & Restocks

Mystery Items

Checkout Not Working

Order Confirmation

Cancelling An Order

Order Edits & Changes

Order Value Limits

Ordering & Checkout

USA Shipping Cost, Speed, and Carrier

International Shipping Cost, Speed, and Carrier

Order Dispatch

Tracking a Shipment

PO Boxes and APO/FPO/DPO Addresses

USA Customs Duties & Tax - Multiple Orders Totaling Over $800

International Customs Duties & VAT

Upgrade Shipping Speed

Changing Your Shipping Address

Signature Required for Delivery

Late Shipment

Lost Shipment - Standard Shipping

Lost Shipment - Express Shipping

FINAL SALE = No Exchange or Return

Return From The USA

Exchange From The USA

Return From Outside The USA

Exchange From Outside The USA

Instant Returns

Instant Exchanges

Gift Receipts

Gift Returns

Do Not Combine Returns/Exchanges Using One Return Shipping Label

Return Portal Says Order Not Found

Purchases Made at Retail Stores

Returns & Exchanges

Sizing Guides + Help

Retailers + Where To Try On Kulani Kinis

Model Measurements

Product & Sizing Info

Care for Women's Swimwear (Smooth Fabric)

Care for Women's Swimwear (Ribbed)

Care for Men's Swim Trunks

Care for Mini Mesh Sarong

Care for Knitwear

Care for Palazzo Pants & Shorts

Care for Linen

Fading

Pilling

Care & Fabric

Refusing a DeliveryUpdated 7 months ago